Q: How long does a custom project usually take?
Turn around time is generally 8 weeks, although in some cases rush jobs are accepted.
Q: Do you work with clients remotely?
Yes! I am happy to work with clients all over the world. E-mail me to arrange a consultation via phone or facetime.
Q: How will I receive my finished ring?
For clients in the Los Angeles area we can schedule a studio pick up. Otherwise, all packages are shipped via FedEx overnight and fully-insured and all deliveries are signature required.
When shipping out of the country please note: You will be responsible for international taxes and duties.
Q: Do you have a warranty?
During the first year, I will repair your ring free of charge for any structural integrity flaws and replace any diamond up to 2mm.
I suggest you add TO your ring to a renters/home owners insurance policy to protect against loss, damage or theft.
Q: What is your return policy?
All custom work is final sale.
Q. Do you provide appraisals with your ring?
Yes, I offer appraisals through a trusted third-party gemologist.